Translation Tool Helps Meet Patients' Needs

Posted on 01/05/15 12:48:pm

It’s long been known that mental illness knows no bounds or language barriers. Finally technology has caught up with behavioral health and Rogers Memorial Hospital is on the forefront of using it to better treat our patients.

Rogers now uses a translation app which runs on an iPad and allows face-to-face video interaction with a translator. The most common language spoken by our patients, other than English, is Spanish. Face-to-face video translation services are available 24/7 for Spanish and American Sign Language. We can offer face-to-face video translation for other languages during the day, turning to phone translation over the phone at night.

The mobility of the iPads allows the translator to come to the patient. Rogers has already seen great success with this translation tool.

 

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